Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My firefox will not open or save attachments. I use Verizon webmail as my email. Is there a storage place that Firefox uses for attachments that I must clean out to enable this feature again? ideas?

  • 1 antwoord
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van Vivek

more options

Using Firefox 11.0, Verizon Webmail.

Using Firefox 11.0, Verizon Webmail.

Alle antwoorden (1)

more options

Hi,

Please try a Ctrl + F5 refresh. This helps to bring in the page afresh. If the problem persists, please try a new profile. If it's okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options, and about:config ), and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries