Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why does my Firefox keeps glitching, whiting out and blacking out whenever I do anything?

  • 2 antwoorden
  • 6 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van user633449

webowers
webowers
more options

My Firefox browser blacks out and whites out when I do any functions within the browser, whether it be going through the bookmarks, scrolling a page, browsing the top menu, or typing. It also puts lines and glitchy graphics throughout the page when I am scrolling. I'm not sure why this is happening, and I tried reinstalling Firefox and it continues to create these problems.

My Firefox browser blacks out and whites out when I do any functions within the browser, whether it be going through the bookmarks, scrolling a page, browsing the top menu, or typing. It also puts lines and glitchy graphics throughout the page when I am scrolling. I'm not sure why this is happening, and I tried reinstalling Firefox and it continues to create these problems.

Alle antwoorden (2)

Vivek
Vivek
more options

Hi,

You can try to deselect Use hardware acceleration when available in Tools (Alt + T) > Options > Advanced > General. Options > Advanced

Options

Hardware Acceleration

user633449
user633449
more options

Also, try to start Firefox up in Safe Mode, that will help determine if it is an add-on or customization that could be causing the problem.

If disabling Hardware acceleration works, then try to update your graphics driver (instructions are at https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers)