Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

CAN'S TURN OFF AN OLD MUSIC

  • 2 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van user633449

more options

I HAVE A MUSIC SINCE MORE THAN 2 WEEKS AND EACH TIME I OPEN FIREFOX, IT COMES OVER AND OVER AGAIN, I CAN NOT TURN IT OFF, DO PLEASE HELP ME ASAP, THANKS

I HAVE A MUSIC SINCE MORE THAN 2 WEEKS AND EACH TIME I OPEN FIREFOX, IT COMES OVER AND OVER AGAIN, I CAN NOT TURN IT OFF, DO PLEASE HELP ME ASAP, THANKS

Alle antwoorden (2)

more options

Make sure that you haven't set a page that plays the file as the home page.

You can also check the download manager for unfinished files.


It is also possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

more options

Where is this "Music" from? youtube? OR somewhere else? Try to upgrade to Firefox 13