Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How did my history and cache clear without being set up to do so?

  • 2 antwoorden
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van DrApocalypse

more options

One morning my internet history and cache magically was cleared, and my options are not set up to do so. Since my history and cache have been fine and unaffected. Could someone please explain any possible reason as to why it would do that.

One morning my internet history and cache magically was cleared, and my options are not set up to do so. Since my history and cache have been fine and unaffected. Could someone please explain any possible reason as to why it would do that.

Gekozen oplossing

It is possible that Firefox didn't close properly at the time that is happened.

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
Using this method to close Firefox may work better.

Dit antwoord in context lezen 👍 1

Alle antwoorden (2)

more options

Gekozen oplossing

It is possible that Firefox didn't close properly at the time that is happened.

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
Using this method to close Firefox may work better.

more options

Makes the most sense, and have yet to have any more issues, thanks!