Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't install the Adobe Flash update

  • 3 antwoorden
  • 32 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van Alice_85

Alice_85
Alice_85
more options

I now know that I need to install the 11.3.300.262 version of Adobe Flash, but no matter what I do, it only seems to install the 11.3.300.257 update...even when it says it's the former one.

Should I try uninstalling Flash player, and then reinstalling?

Thanks.

I now know that I need to install the 11.3.300.262 version of Adobe Flash, but no matter what I do, it only seems to install the 11.3.300.257 update...even when it says it's the former one. Should I try uninstalling Flash player, and then reinstalling? Thanks.

Bewerkt door Alice_85 op

Gekozen oplossing

Yes, uninstall your current Flash Plugin installation before trying to install the newest version.

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

the-edmeister
the-edmeister
  • Moderator
more options

Gekozen oplossing

Yes, uninstall your current Flash Plugin installation before trying to install the newest version.

dumdidadida
dumdidadida
more options

Additionally, you can try to determine the actual version by right-clicking on a Flash video > About. You can also check Windows Control Panel > Flash Player > Advanced.

Please also see this.

Adobe Flash forum

Bewerkt door dumdidadida op

Alice_85
Alice_85 Vraageigenaar
more options

Thank you, both. It looks like the proper versions are now running on IE and Firefox. Adobe Flash did crash on me a few times in Firefox (on the 11.3.300.262 update). So I restarted my computer...it may have been a bit overwhelmed with all the updates I threw on it. Hopefully that will fix the issue.

Bewerkt door Alice_85 op