Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't watch any videos from any site and video sites deactivate the browser.

  • 2 antwoorden
  • 10 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van supercheese

more options

I either get a white or black square and error messages. Uninstall/reinstall of FF and add ons are all up to date. Virus scans came up with nothing. Not sure what to do next.

I either get a white or black square and error messages. Uninstall/reinstall of FF and add ons are all up to date. Virus scans came up with nothing. Not sure what to do next.

Gekozen oplossing

Do you have the Flash plugin installed?

You can find the latest Flash player for Firefox on this page.

You can first try to update to the latest Flash 11.3.300.262 version. If you can't get Flash 11.3 to work then you can try to revert to Flash 11.2. You can download the Flash 11.2 player via this direct link:

You need to uninstall the Flash 11.3 version if you downgrade Flash.

Dit antwoord in context lezen 👍 1

Alle antwoorden (2)

more options

Gekozen oplossing

Do you have the Flash plugin installed?

You can find the latest Flash player for Firefox on this page.

You can first try to update to the latest Flash 11.3.300.262 version. If you can't get Flash 11.3 to work then you can try to revert to Flash 11.2. You can download the Flash 11.2 player via this direct link:

You need to uninstall the Flash 11.3 version if you downgrade Flash.

more options

11.2 did it, thank you. The other suggestions I'd read had said to upgrade, never thought to downgrade.