Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Setup Sync on Mac has Continue button grayed out

  • 1 antwoord
  • 1 heeft dit probleem
  • 5 weergaven
  • Laatste antwoord van Ibai

SDonaldson
SDonaldson
more options

Setting up sync on my Mac OSX 10.6, I already have a sync account. I enter the email for the sync account, and password, yet the Continue button remains grayed out.

I have confirmed by logging in on the web that I am using the right credentials.

what trick enables the continue button?

Setting up sync on my Mac OSX 10.6, I already have a sync account. I enter the email for the sync account, and password, yet the Continue button remains grayed out. I have confirmed by logging in on the web that I am using the right credentials. what trick enables the continue button?

Alle antwoorden (1)

Ibai
Ibai
  • Administrator
more options

Hi!

I'm assuming that you are in the window that I'm attaching in the screenshot.

You need to add the Recovery Key in the third box. If you don't have it you need to click on "I've lost my other device" and follow the instructions.

If this is not the window that you are using, you will need to go there by clicking "I have an Account" and press "I don't have the device with me" at the bottom of the 3 boxes with the code.