Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Unable to create a sync account

  • 3 antwoorden
  • 4 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van cor-el

more options

I can't create a Sync account. I have never had one and am trying to set one up so that I may sync my firefox with my android. I have followed the instructions to set one up but when I push the finish button, I don't get a window that says setup complete. I have tried several times.

I can't create a Sync account. I have never had one and am trying to set one up so that I may sync my firefox with my android. I have followed the instructions to set one up but when I push the finish button, I don't get a window that says setup complete. I have tried several times.

Gekozen oplossing

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Also make sure that you aren't blocking cookies.

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

more options

Gekozen oplossing

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Also make sure that you aren't blocking cookies.

more options

Thank you. Starting in Safe Mode did it.

more options

You're welcome

Did you find the cause?

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")