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Updater does not work

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  • Laatste antwoord van user633449

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I can not update Firefox via About in menu Help. Firefox shows downloading an update, but after the restart the same version is shown and I get an error message that Firefox has failed to install the update. Can not apply the update. Firefox tries to download it again and fails again. Manual install works.

I can not update Firefox via About in menu Help. Firefox shows downloading an update, but after the restart the same version is shown and I get an error message that Firefox has failed to install the update. Can not apply the update. Firefox tries to download it again and fails again. Manual install works.

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Your best option in this case is to download the update manually and install it (from www.getfirefox.com.