Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 4 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Dennist100

more options

Install latest version & try to start Firefox the Mozilla Crash Reporter appears. I never get the Firefox window. Uninstalled, reinstalled, same problem. Uninstalled, installed 3.6 - works. Uninstall 3.6, reinstall 15.0.1 - still crashes at start.

Install latest version & try to start Firefox the Mozilla Crash Reporter appears. I never get the Firefox window. Uninstalled, reinstalled, same problem. Uninstalled, installed 3.6 - works. Uninstall 3.6, reinstall 15.0.1 - still crashes at start.

Gekozen oplossing

Try to disable hardware acceleration in Firefox.

Dit antwoord in context lezen 👍 1

Alle antwoorden (4)

more options

Gekozen oplossing

Try to disable hardware acceleration in Firefox.

more options

How can I do this if I never get the Firefox window?

more options

You can use one of these to start Firefox in Safe mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

You can also try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

more options

Thanks cor-el. That fixed it. Goodbye IE/Opera!

)