Using yahoo mail with Firefox 16.02, when attempting to open a Yahoo mail message the message window goes white and the open never completes.
Using yahoo mail with Firefox 16.02, when attempting to open a Yahoo mail message the message window goes white and the open never completes. I have not yet figured out how to get past the FAQs to ask a question of Yahoo mail. Windows 7, Firefox 16.02, paid subscriber to Yahoo mail.
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.