Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

It is not allowing me to put in passwords for bank accounts. just sit as it is working and then says it is sorry and I have to reboot to be able to use it

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

davekyler
davekyler
more options

I go on two banking sites, I put in my username and then the site puts me to where I would put in my Password. The circle starts spinning and never stops. After a long time i X out. I can not start up Firefox again until I reboot. After rebooting i start Firefox and it comes up sorry .

I go on two banking sites, I put in my username and then the site puts me to where I would put in my Password. The circle starts spinning and never stops. After a long time i X out. I can not start up Firefox again until I reboot. After rebooting i start Firefox and it comes up sorry .

Alle antwoorden (2)

Madasan
Madasan
  • Moderator
  • Administrator
more options

Hi davekyler,

It seems you have some issues with Firefox hanging. Try these tips here maybe they help?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"