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Firefox looks wonky after reinstall of OSX 18.6

  • 4 antwoorden
  • 2 hebben dit probleem
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  • Laatste antwoord van kvnthng

kvnthng
kvnthng
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I have just reinstall my Mac Mini (OSX 18.6).

I have reinstalled all of my normal things CS4, Chrome, Firefox, Office 2008 etc.

When I run FF the whole browser looks like an old tv the whole view port is skewed to 45 degrees and the tab looks like a image on the web that hasn't loaded correctly. I do have a screen grab but nowhere to upload it!)

Thanks!

I have just reinstall my Mac Mini (OSX 18.6). I have reinstalled all of my normal things CS4, Chrome, Firefox, Office 2008 etc. When I run FF the whole browser looks like an old tv the whole view port is skewed to 45 degrees and the tab looks like a image on the web that hasn't loaded correctly. I do have a screen grab but nowhere to upload it!) Thanks!

Alle antwoorden (4)

iamjayakumars
iamjayakumars
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

kvnthng
kvnthng Vraageigenaar
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HI iamjayakumars

Tried the reset, but it didn't help

I have since uninstalled and put FF17 on and it seems to be working fine for now!

Screen grab of the error attached!

Thanks

K
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration in Firefox.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
kvnthng
kvnthng Vraageigenaar
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HI Cor-el

I have reinstalled FF18 and turned of the Hardware acceleration and it seems OK now, I didn't have any addons or themes so that wasn't the issue!

Bad hardware acceleration, bad!

Thanks!

K