Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can not play a cd or dvd since installing firefox.

  • 6 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van Andrew

beb1
beb1
more options

My computer used to play a cd or dvd before installing Firefox but now it doesn't even recognize the cd. These are professionally produced cd's containing investment information (as oppose to some homemade cd) so I assume they are formatted correctly.

My computer used to play a cd or dvd before installing Firefox but now it doesn't even recognize the cd. These are professionally produced cd's containing investment information (as oppose to some homemade cd) so I assume they are formatted correctly.

Alle antwoorden (6)

Andrew
Andrew
  • Moderator
more options

This is really weird! This shouldn't be happening. What error message are you receiving?

iamjayakumars
iamjayakumars
more options

Restart your system in safemode and give a try..

beb1
beb1 Vraageigenaar
more options

Nothing happens, Nothing shows up on the desk top, If I didn't know better I would think there was no cd in the computer

THANKS FOR YOUR REPLY

Andrew
Andrew
  • Moderator
more options

If you uninstall Firefox, are you able to play the CD?

beb1
beb1 Vraageigenaar
more options

thanks for your reply--BUT--if I have to exit firefox every time I want to play a cd that is very inconvenient. I like firefox and don't want to have to go back to "the other guy"

Andrew
Andrew
  • Moderator
more options

Hello,

Thanks for responding back. You did not try what I asked you to. I am asking you to uninstall Firefox, play the CD and see if it works. If it does, we now know it's Firefox issue, if it does not work it could be something else.