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I have had a bug attach itself to Firefox.

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  • Laatste antwoord van maderaroja

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When I use the elevator to scroll or when I need to open another window, like answering my email, the bug will take me to another website that has advertising on it. How can I remove the bug? I have tried reinstalling Firefox, but that did not help the problem.

When I use the elevator to scroll or when I need to open another window, like answering my email, the bug will take me to another website that has advertising on it. How can I remove the bug? I have tried reinstalling Firefox, but that did not help the problem.

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hello maderaroja, go to firefox > addons > extensions and remove the zoomex addon - it is probably malicious.

Troubleshoot Firefox issues caused by malware

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

also run a full scan of your system with security tools like the free version of malwarebytes & adwcleaner.

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I have done as suggested with the first instruction and removed zoomex. I do not understand the second instruction about installing the "Search reset addon".

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i've recommended the search reset addon, because some sort of adware has overwritten the search engine that is used when you enter a term into the address bar.

all you have to do is click "add to firefox" on https://addons.mozilla.org/firefox/addon/searchreset/ & confirm the installation dialog. then the extension will install, reset the preference i've talked about above and uninstall itself from firefox again and you should be all set.

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Thank you for your help and the clear instructions. You should sign your work. You would get a kudo from me.