Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How do I recover from Bug 729530 - Sync setup fails if more than one version of Firefox is installed

  • 2 antwoorden
  • 1 heeft dit probleem
  • 11 weergaven
  • Laatste antwoord van geoff_tibbles

geoff_tibbles
geoff_tibbles
more options

I have a Kindle Fire 2. I downloaded Beta and Aurora from the ftp site and installed them about a month ago. I was running sync on Beta only, and everything was working well. Then I set up sync in Aurora. It said it had connected properly, but did not work and stopped in Beta. No error messages.

I uninstalled all Firefox; changed the sync password and key; installed Release and set up sync. I received messages from PC and Kindle that sync was working, but nothing happened. Uninstalled Release and repeat with Beta. Same results.

My guess is that uninstalling Firefox is not cleaning out all the sync data, but I don't know where to look. Thanks.

I have a Kindle Fire 2. I downloaded Beta and Aurora from the ftp site and installed them about a month ago. I was running sync on Beta only, and everything was working well. Then I set up sync in Aurora. It said it had connected properly, but did not work and stopped in Beta. No error messages. I uninstalled all Firefox; changed the sync password and key; installed Release and set up sync. I received messages from PC and Kindle that sync was working, but nothing happened. Uninstalled Release and repeat with Beta. Same results. My guess is that uninstalling Firefox is not cleaning out all the sync data, but I don't know where to look. Thanks.

Alle antwoorden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

(I don't know if this still applies)

geoff_tibbles
geoff_tibbles Vraageigenaar
more options

It was not directly useful, although interesting. It convinced me that there was a problem in android, so I reset to factory defaults and reinstalled Aurora. Now sync is working well again. thanks