Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox goes into not responding when trying to upload photos with Auctiva

  • 1 antwoord
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van iamjayakumars

pbrickey
pbrickey
more options

I use Auctive for posting listing on Ebay. Part of the listing process is uploading images to Auctiva. When I use the Auctiva image uploader, Firefox hangs and stays hung until I end the task (Firefox). This did not happen when I used the previous version of Firefox. The version 21 was installed on June 06, 2013. I had no problems with uploading images before then.

I use Auctive for posting listing on Ebay. Part of the listing process is uploading images to Auctiva. When I use the Auctiva image uploader, Firefox hangs and stays hung until I end the task (Firefox). This did not happen when I used the previous version of Firefox. The version 21 was installed on June 06, 2013. I had no problems with uploading images before then.

Alle antwoorden (1)

iamjayakumars
iamjayakumars
more options

Check your Flash plugin is updated!


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")