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I can't find the "firefox" icon on my homepage to get to clear cookies

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I need to clear cookies from my computer. It says to pull down the "firefox" menu and I can't find that on my home page.

I need to clear cookies from my computer. It says to pull down the "firefox" menu and I can't find that on my home page.

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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Here is a picture of my screen. Now where do I find the firefox menu to pull down?

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Right click to the left of where it says File, edit, view, bookmarks, tools, help etc. uncheck menu bar by hitting the thing that says menu bar, now the Firefox button shall show.