We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

online audio and video files are not working

  • 3 antwoorden
  • 8 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van philipp

more options

i got a plugin for shockwave flash(adobe flash player) i thought it is the latest version so i downloaded it and installed it. Before installing the new flash player i was able hear song online and can watch videos but now both audio and videos are not working.

i got a plugin for shockwave flash(adobe flash player) i thought it is the latest version so i downloaded it and installed it. Before installing the new flash player i was able hear song online and can watch videos but now both audio and videos are not working.

Alle antwoorden (3)

more options

hello, you appear to be using a very outdated version of firefox - please Update Firefox to the latest release as soon as possible and see if this already can address the issue.

more options

thanx for your advise but i got to hav one more problem and that is...i have downloaded the new version setup of firefox but after extracting it stops working and the installation process ends automatically...so please help.

the file that i downloaded had the "Firefox Setup Stub 23.0.1"

more options

ok, in this case try it with the full installer for your language & system from https://www.mozilla.org/firefox/all/