Firefox opens with homepage automatically set to error.com! Please suggest immediate advice.
Whenever i open firefox browser, it opens as error.com. I have changed my homepage umpteen times, but still opens with error.com. I think it's a virus loaded to firefox browser. I re-installed firefox but still the same problem.
Alle antwoorden (5)
could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Application Basics
Name Firefox
Version 22.0
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus 2.3.2 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
DivX Plus Web Player HTML5
Norton Toolbar 2013.4.3.4 true {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection 12.0.0.380 - 1 true {BBDA0591-3099-440a-AA10-41764D9DB4DB}
OneClickDownloader 1.3 true OneClickDownload@OneClickDownload.com
Veoh Web Player 10.10.27.6 true {cd90bf73-20f6-44ef-993d-bb920303bd2e}
Codecv 1.0 false 502653ed0d921@502653ed0d95a.info
Codec-V 0.85.61 false crossriderapp435@crossrider.com
Important Modified Preferences
Name
Value
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.disk.smart_size_cached_value 358400
browser.places.smartBookmarksVersion 4
browser.startup.homepage error
browser.startup.homepage_override.buildID 20130618035212
browser.startup.homepage_override.mstone 22.0
browser.tabs.warnOnClose false
extensions.lastAppVersion 22.0
keyword.URL error
network.cookie.prefsMigrated true
places.history.expiration.transient_current_max_pages 104858
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
privacy.sanitize.migrateFx3Prefs true
security.csp.enable false
security.OCSP.enabled 0
user.js Preferences
Your profile folder contains a
user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description ATI Mobility Radeon HD 5145
Adapter Drivers atiu9p64 aticfx64 atiu9pag aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM 512
Device ID 0x9553
Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled false (6.2.9200.16571)
Driver Date 3-15-2010
Driver Version 8.712.2.1000
GPU #2 Active false
GPU Accelerated Windows 1/1 Direct3D 9
Vendor ID 0x1002
WebGL Renderer Google Inc. -- ANGLE (ATI Mobility Radeon HD 5145 )
AzureCanvasBackend skia
AzureContentBackend none
AzureFallbackCanvasBackend cairo
JavaScript
Incremental GC true
Accessibility
Activated false
Prevent Accessibility 0
Library Versions
Expected minimum version
Version in use
NSPR 4.9.6 4.9.6
NSS 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC
NSSSMIME 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC
NSSSSL 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC
NSSUTIL 3.14.3.0 3.14.3.0
Sorry for very late reply!
ok, please try to reset firefox and run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
If you do not keep changes after a restart or otherwise have problems with preferences, see: