Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Getting an error message when opening a PDF being displayed in FF 24 in Adobe Acrobat XI

  • 1 antwoord
  • 8 hebben dit probleem
  • 20 weergaven
  • Laatste antwoord van kobe

krdell
krdell
more options

I have the very latest versions of FF and Adobe Acrobat Pro XI and FF Adobe Acorbat Plugin. When I open a PDF (regardless of size) and view it in FF then click the download button then select the option to open in Adobe Acrobat I get the error stating "There was an error opening this document. The file is damaged and could not be repaired. " If I download the file locally THEN open it usually works fine. This happens to me on both Mac and PC. Any suggestions? Thanks in advance

I have the very latest versions of FF and Adobe Acrobat Pro XI and FF Adobe Acorbat Plugin. When I open a PDF (regardless of size) and view it in FF then click the download button then select the option to open in Adobe Acrobat I get the error stating "There was an error opening this document. The file is damaged and could not be repaired. " If I download the file locally THEN open it usually works fine. This happens to me on both Mac and PC. Any suggestions? Thanks in advance

Alle antwoorden (1)

kobe
kobe
more options

Have you reinstalled that plugin (Acrobat), or tried to use Firefox's bulit in PDF reader (PDF.js).