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I cannot type TEXT in my register.com email inbox. Why? It works fine with Internet Explorer.

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I can type in a recipient and the subject of the email....But I CANNOT Type in the text box. Any ideas why this is happening. The Register.com email works fine with Internet Explorer, but not Mozilla.....it did for two years.

I can type in a recipient and the subject of the email....But I CANNOT Type in the text box. Any ideas why this is happening. The Register.com email works fine with Internet Explorer, but not Mozilla.....it did for two years.

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Did this just suddenly occur out of the blue? Can you associate it with any changes such as a Firefox version upgrade or changes to your add-ons?

Could you check for any extra icons in the address bar just to the left of the padlock/globe icon. Firefox sometimes displays notifications in this area, such as plugins which are used in the page or which are disabled, or security issues.

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Did this just suddenly occur out of the blue? Can you associate it with any changes such as a Firefox version upgrade or changes to your add-ons?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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Tried everything you suggested. Still doesn't work in Firefox, but website works fine on Internet Explorer. It's usually the other way around....not sure what the problem is. Thanks

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Tried everything you suggested. Still doesn't work in Firefox, but website works fine on Internet Explorer. It's usually the other way around....not sure what the problem is. Thanks

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Gekozen oplossing

Did this just suddenly occur out of the blue? Can you associate it with any changes such as a Firefox version upgrade or changes to your add-ons?

Could you check for any extra icons in the address bar just to the left of the padlock/globe icon. Firefox sometimes displays notifications in this area, such as plugins which are used in the page or which are disabled, or security issues.