Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gesloten en gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot delete History and Top Sites

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Roland Tanglao

more options

Hi there,

I am running Firefox Mobile 26.0.1 on a Fairphone with Android 4.2.2. I am fully aware of how I should remove the History (and Top Sites): Settings -> Privacy -> Clear private data -> (selecting all) Clear data

After doing this, I even get the "Private data cleared" alert pop-up, but it has no effect! All the history and top sites are still there.

I just un- and reinstalled the app from the play-store, so there should be no add-ons present any more. Previously, I had the app "CleanQuit" installed. (https://addons.mozilla.org/de/android/addon/cleanquit/) It clears the history on closing Firefox which did indeed work. But I cannot delete the history in the way described above...

Best regards, Dieter

Hi there, I am running Firefox Mobile 26.0.1 on a Fairphone with Android 4.2.2. I am fully aware of how I should remove the History (and Top Sites): Settings -> Privacy -> Clear private data -> (selecting all) Clear data After doing this, I even get the "Private data cleared" alert pop-up, but it has no effect! All the history and top sites are still there. I just un- and reinstalled the app from the play-store, so there should be no add-ons present any more. Previously, I had the app "CleanQuit" installed. (https://addons.mozilla.org/de/android/addon/cleanquit/) It clears the history on closing Firefox which did indeed work. But I cannot delete the history in the way described above... Best regards, Dieter

Gekozen oplossing

Hi again,

I was just looking at another issue I was having with add-on entries disappearing from the menu. I found it to be bug 832990.

After disabling the "don't keep activities" checkbox in the developer settings, I am now able to clear history as it should be!!

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Gekozen oplossing

Hi again,

I was just looking at another issue I was having with add-on entries disappearing from the menu. I found it to be bug 832990.

After disabling the "don't keep activities" checkbox in the developer settings, I am now able to clear history as it should be!!

more options

Hi all!

Locking this thread since Dieter found a solution.

As always ask a new question if this problem occurs and unchecking "Don't keep activities" doesn't fix it.

...Roland