Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Windows 7 and Microsoft Office installed a series of updates and now I cannot open hyperlinks in emails.

  • 2 antwoorden
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van Cindy

Cindy
Cindy
more options

After my system rebooted and I opened my emails in outlook, when I clicked on a hyperlink, it brought me no where. I did not get an error message. I went back in and set Firefox to my default program with all extensions and protocols for Firefox. However, when I click a hyperlink in an email, it still does not open in Firefox. What little trick has IE and Microsoft done now to change my system. Until I updated some files today, hyperlinks in emails opened in Firefox. Please Help. I hate IE!

After my system rebooted and I opened my emails in outlook, when I clicked on a hyperlink, it brought me no where. I did not get an error message. I went back in and set Firefox to my default program with all extensions and protocols for Firefox. However, when I click a hyperlink in an email, it still does not open in Firefox. What little trick has IE and Microsoft done now to change my system. Until I updated some files today, hyperlinks in emails opened in Firefox. Please Help. I hate IE!

Bewerkt door Cindy op

Gekozen oplossing

Windows does not know that it should start Firefox to open those links. Try this first. Start IE (yes I know) and set it as the default browser. After close IE. Wait a few moments, then start Firefox. Then set FF as your default.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

FredMcD
FredMcD
more options

Gekozen oplossing

Windows does not know that it should start Firefox to open those links. Try this first. Start IE (yes I know) and set it as the default browser. After close IE. Wait a few moments, then start Firefox. Then set FF as your default.

Cindy
Cindy Vraageigenaar
more options

Thanks FredMcD... i actually am not sure what I did right but I think closing Firefox after I made the changes and restarting it, ultimately did the trick. Thanks for your help.