We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

New Folders Not Displayed

  • 2 antwoorden
  • 1 heeft dit probleem
  • 8 weergaven
  • Laatste antwoord van LVampa

more options

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

Gekozen oplossing

First show the hidden file and folder:

Go to your profile:

Close Thunderbird!!

Enter in the folder ImapMail or Pop3Mail >> Enter in imap.webservice.com or pop3.webservice.com folder >> enter in the Inbox.sbd delete all archives .msf

Then try create again the folder.


Have sure that the folder isnt hidden in the list:

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Gekozen oplossing

First show the hidden file and folder:

Go to your profile:

Close Thunderbird!!

Enter in the folder ImapMail or Pop3Mail >> Enter in imap.webservice.com or pop3.webservice.com folder >> enter in the Inbox.sbd delete all archives .msf

Then try create again the folder.


Have sure that the folder isnt hidden in the list:

more options

This worked!

Thanks for the info.