Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Inbox one email "From" detail not related to who email is From. Other Inbox listed emails are empty. Problem after Firewall deleted malware messages.

  • 1 antwoord
  • 2 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van christ1

harrsjd
harrsjd
more options

Problem follows from Internet Security program deleting malware messages.

The "From" part of the next message received was for a completely different sender and therefore not related to the email.

All other messages listed under Inbox are empty, so some form of corruption has occurred.

Problem not critical as I could either just delete all inbox entries or uninstall/reinstall Thunderbird.

But is there any kind of fix I could try first.


regards

John Harris

harrisjd@johnsnet.force9.co.uk

Problem follows from Internet Security program deleting malware messages. The "From" part of the next message received was for a completely different sender and therefore not related to the email. All other messages listed under Inbox are empty, so some form of corruption has occurred. Problem not critical as I could either just delete all inbox entries or uninstall/reinstall Thunderbird. But is there any kind of fix I could try first. regards John Harris harrisjd@johnsnet.force9.co.uk

Gekozen oplossing

The problem is with your profile, so re-installing won't do anything.

In general it isn't a good idea to let your anti-virus s/w scan your Thunderbird profile folder, and incoming and outgoing messages.

Wrt your problem, try to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder

Dit antwoord in context lezen 👍 4

Alle antwoorden (1)

christ1
christ1
  • Top 25 Contributor
more options

Gekozen oplossing

The problem is with your profile, so re-installing won't do anything.

In general it isn't a good idea to let your anti-virus s/w scan your Thunderbird profile folder, and incoming and outgoing messages.

Wrt your problem, try to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder