Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Automatic updates bypassing proxy configuration

  • 1 antwoord
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

Glitterglue
Glitterglue
more options

In our environment, we block all HTTP & HTTPS traffic at a firewall level and require said traffic to pass through the configured proxy server in order for it to access Internet resources.

When I try to update Firefox manually using "Help / About / Check for Updates" or when using the "Help / Help" menu feature, Firefox bypasses the proxy configuration and tries to access those updates directly. I can verify this as I watch the firewalls drop the HTTP / HTTPS traffic that should be routed through the configured proxy.

This is also the case when Firefox tries to check for auto-updates when starting up.

I have been unable to find a way that will force Firefox to honor the configured proxy settings (Auto-detect, system proxy, manual proxy and auto proxy URL all fail) when updating.

I am using Firefox 27.0.1

Any insights or direction would be appreciated.

Thanks!

In our environment, we block all HTTP & HTTPS traffic at a firewall level and require said traffic to pass through the configured proxy server in order for it to access Internet resources. When I try to update Firefox manually using "Help / About / Check for Updates" or when using the "Help / Help" menu feature, Firefox bypasses the proxy configuration and tries to access those updates directly. I can verify this as I watch the firewalls drop the HTTP / HTTPS traffic that should be routed through the configured proxy. This is also the case when Firefox tries to check for auto-updates when starting up. I have been unable to find a way that will force Firefox to honor the configured proxy settings (Auto-detect, system proxy, manual proxy and auto proxy URL all fail) when updating. I am using Firefox 27.0.1 Any insights or direction would be appreciated. Thanks!

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable the Mozilla Maintenance Service (MMS).

  • Tools > Options > Advanced > Update: "Use a background service to install updates"