We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My copy of Firefox has been hacked and I cannot uninstall it

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van user633449

Prof1950
Prof1950
more options

My home setting was changed to a bogus search setting. I reset it to Google, but every time I use Google, bogus sites come up.

My home setting was changed to a bogus search setting. I reset it to Google, but every time I use Google, bogus sites come up.

Gekozen oplossing

It sounds like your browser has been taken over by malware. Lets get this fixed for you

Scan for Malware Troubleshoot Firefox issues caused by malware

Reset Firefox Refresh Firefox - reset add-ons and settings

Then update to Firefox 28 Update Firefox to the latest release

This should help remove the issues you have been having in Firefox.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

user633449
user633449
more options

Gekozen oplossing

It sounds like your browser has been taken over by malware. Lets get this fixed for you

Scan for Malware Troubleshoot Firefox issues caused by malware

Reset Firefox Refresh Firefox - reset add-ons and settings

Then update to Firefox 28 Update Firefox to the latest release

This should help remove the issues you have been having in Firefox.