Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I am a developer forgot my password and password reset email wasn't received

  • 2 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van zimous

more options

Hi, we got a plugin developer account on https://addons.mozilla.org/en-US/firefox/users/login?to=/en-US/developers/addons

Unfortunately we forgot the password and tried to retrieve it via the password reset, but the email to reset password wasn't delivered. Tried few times today and yesterday. Our account email address is: marketing@avast.com

Thanks for your help.

Hi, we got a plugin developer account on https://addons.mozilla.org/en-US/firefox/users/login?to=/en-US/developers/addons Unfortunately we forgot the password and tried to retrieve it via the password reset, but the email to reset password wasn't delivered. Tried few times today and yesterday. Our account email address is: marketing@avast.com Thanks for your help.

Gekozen oplossing

The Addons support forum is separate from the Mozilla products support forum. https://forums.mozilla.org/addons/

Try posting in the AMO Feedback and Support forum.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Gekozen oplossing

The Addons support forum is separate from the Mozilla products support forum. https://forums.mozilla.org/addons/

Try posting in the AMO Feedback and Support forum.

more options

Hi, that was my first idea, but then I realized that I need to sign-in to post a question...;-( and if I cannot access my account.. At worst I will create a new one just for posting the question.

Martin