Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Certain touch-pad features aren't working.

  • 2 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van Zygorth

more options

Computer - HP g71 (Notebook)

My laptop has a feature where you can perform certain actions by tapping a corner of the touch-pad. I have it set so that the top-left corner acts like clicking the middle button/scroll wheel on an actual mouse. Normally doing this on a link would open it in a new tab, but recently this has stopped working. The problem only seems to occur in Firefox, as the touch-pad still works perfectly with the rest of my computer.

Can anyone tell me how or if I can fix this?

Computer - HP g71 (Notebook) My laptop has a feature where you can perform certain actions by tapping a corner of the touch-pad. I have it set so that the top-left corner acts like clicking the middle button/scroll wheel on an actual mouse. Normally doing this on a link would open it in a new tab, but recently this has stopped working. The problem only seems to occur in Firefox, as the touch-pad still works perfectly with the rest of my computer. Can anyone tell me how or if I can fix this?

Bewerkt door Zygorth op

Alle antwoorden (2)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
  • If you have many extensions then first enable half of the extensions to test which half has the problem.
  • Continue to divide the bad half that still has the issue until you find which one is causing it.
more options

I did as you suggested and ran Firefox in Safe Mode. Unfortunately there was no improvement, so the problem is not being caused by any of my extensions.

Thanks anyway.

-Zygorth