Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why can I no longer Print anything from Firefox after installing 28.0?

  • 4 antwoorden
  • 7 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van fsharom

more options

Since upgrading to 28.0, I can no longer print anything from within the Firefox browser. My other applications continue to print normally, but whenever I try to print anything from Firefox, I get a "A print error has occurred" message. The Print Preview page displays only a blank, gray window. Prior to upgrading I had no problems.

Since upgrading to 28.0, I can no longer print anything from within the Firefox browser. My other applications continue to print normally, but whenever I try to print anything from Firefox, I get a "A print error has occurred" message. The Print Preview page displays only a blank, gray window. Prior to upgrading I had no problems.

Alle antwoorden (4)

more options

Can you try to access Firefox in Safe Mode to see if the problem still exists and/or if it opens? You can follow the below instructions to start it in that mode.

  • Go to Help > Restart with add-ons disabled
  • When Firefox closes and re-opens, select Start in Safe Mode

If Firefox works fine after starting in Safe Mode, then it's most likely one of your extensions misbehaving. You can enable your add-ons back on by one until you find the conflicting extension.

Bewerkt door Moses op

more options

After a recent update to Firefox 28.0, it prints blank pages to both my regular printer and Adobe Acrobat. The print preview function of web-pages in Firefox looks normal (i.e. the page is there). I tried the suggested fix of re-opening Firefox with add-ons disabled in safe mode, but the same thing happens.

more options

Different problem than you posted in your own thread.
https://support.mozilla.org/en-US/questions/996573

smurtagh said his Print Preview is grayed out and he gets an error message.

more options

Similar but different. I can access Print Preview, and it looks fine, but prints blank pages.