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whenever I go to a website (such as craigslist) extra tabs frequently appear on top and I see signs for "redirect";

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  • Laatste antwoord van lwatty

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I often seen signs that it is redirecting and opening sites with the firefox logo such as "horoscope" or games

I often seen signs that it is redirecting and opening sites with the firefox logo such as "horoscope" or games

Gekozen oplossing

hello, this sounds like a problem possibly caused by adware on your pc.

please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Gekozen oplossing

hello, this sounds like a problem possibly caused by adware on your pc.

please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Thanks, Philipp. Malewarebytes and adwcleaner seems to have done the trick.