Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I get a message that helper application does not exist when I try to open a jpg or excel files as attachments. I have associated use windows live photo gallery

  • 2 antwoorden
  • 5 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Snicklefritz

Snicklefritz
Snicklefritz
more options

I have gone to Tools, Options, Attachments and there are programs associated that should be able to open the files - Windows Live Photo gallery for JPG files and Microsoft Excel for excel files. I have to actually download and save the files and then open them. Is there a fix for this?

I have gone to Tools, Options, Attachments and there are programs associated that should be able to open the files - Windows Live Photo gallery for JPG files and Microsoft Excel for excel files. I have to actually download and save the files and then open them. Is there a fix for this?

Gekozen oplossing

Go back and delete those associations and start again by opening one of those files. Thunderbird will recreate the entries based on your choices and they will then probably work.

Dit antwoord in context lezen 👍 3

Alle antwoorden (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Gekozen oplossing

Go back and delete those associations and start again by opening one of those files. Thunderbird will recreate the entries based on your choices and they will then probably work.

Snicklefritz
Snicklefritz Vraageigenaar
more options

Thanks, Matt, I did as you suggested and now it works!