Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Firefox sync seems to be not sending verification email, it is been like this for 2 weeks.

  • 2 odpowiedzi
  • 4 osoby mają ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od NoahSUMO

more options

Hi I have checked my spam mail and ask for resend but still no verification email and I also checked that my email is not full and able to receive email from multiple parties without problem. I am on gmail not sure if that helps.

Hi I have checked my spam mail and ask for resend but still no verification email and I also checked that my email is not full and able to receive email from multiple parties without problem. I am on gmail not sure if that helps.

Wszystkie odpowiedzi (2)

more options

That's horrible. Sorry you had to deal with this problem for 2 weeks. You can private message me your email if you would like and I can ask someone to search the sync system for it.

Please copy and paste the info from your sync log by typing about:sync-log into your url bar and pressing enter.

The 1st link at the top of that page is what we want. It will be named error-*numbers*.txt. Click it and copy all the information out of it and paste it here. Thanks!

Zmodyfikowany przez NoahSUMO w dniu

more options

From your log, we see that Sync is trying to contact a non-gmail email address of yours. You probably use that email for forwarding to gmail but the devs think the confirmation email could be getting caught by a spam filter at akidox.com before the forwarding.

They suggest you sign up for sync directly with your gmail address. Please try that and let me know how it goes.