Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Scroll bar only scrolls the top ~300 pixels

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od cor-el

more options

The latest update of Nightly is unusable. The scroll bar only changes the top 300 pixels or so of the page. Then the links do not work in the bottom portion, and you can't see the entire page.

Troubleshooting info: {

 "application": {
   "name": "Firefox",
   "version": "36.0a1",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0",
   "supportURL": "https://support.mozilla.org/1/firefox/36.0a1/WINNT/en-US/",
   "numTotalWindows": 2,
   "numRemoteWindows": 0
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "modifiedPreferences": {
   "browser.cache.disk.capacity": 358400,
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.frecency_experiment": 1,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20141022030202",
   "browser.startup.homepage_override.mstone": "36.0a1",
   "browser.startup.homepage_override.buildID": "20141022030202",
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "36.0a1",
   "media.gmp-gmpopenh264.lastUpdate": 1414067969,
   "media.gmp-gmpopenh264.version": "1.1",
   "media.gmp-manager.lastCheck": 1414067968,
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 104858,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.sanitize.migrateFx3Prefs": true
 },
 "lockedPreferences": {},
 "graphics": {
   "numTotalWindows": 2,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "windowLayerManagerRemote": true,
   "numAcceleratedWindowsMessage": [
     "blockedGfxCard"
   ],
   "adapterDescription": "RDPDD Chained DD",
   "adapterVendorID": "0x0000",
   "adapterDeviceID": "0x0000",
   "adapterSubsysID": "00000000",
   "adapterRAM": "Unknown",
   "adapterDrivers": "RDPDD",
   "driverVersion": "",
   "driverDate": "",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": false,
   "directWriteVersion": "6.1.7601.17563",
   "direct2DEnabledMessage": [
     "blockedGfxCard"
   ],
   "webglRendererMessage": [
     "blockedGfxCard"
   ],
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "cairo"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.7",
     "version": "4.10.7"
   },
   "NSS": {
     "minVersion": "3.17.2 Basic ECC",
     "version": "3.17.2 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.17.2",
     "version": "3.17.2"
   },
   "NSSSSL": {
     "minVersion": "3.17.2 Basic ECC",
     "version": "3.17.2 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.17.2 Basic ECC",
     "version": "3.17.2 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "extensions": [
   {
     "name": "McAfee Security Scan Plus",
     "version": "1.0",
     "isActive": false,
     "id": "{e4f94d1e-2f53-401e-8885-681602c0ddd8}"
   }
 ],
 "experiments": []

}

The latest update of Nightly is unusable. The scroll bar only changes the top 300 pixels or so of the page. Then the links do not work in the bottom portion, and you can't see the entire page. Troubleshooting info: { "application": { "name": "Firefox", "version": "36.0a1", "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0", "supportURL": "https://support.mozilla.org/1/firefox/36.0a1/WINNT/en-US/", "numTotalWindows": 2, "numRemoteWindows": 0 }, "crashes": { "submitted": [], "pending": 0 }, "modifiedPreferences": { "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.frecency_experiment": 1, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20141022030202", "browser.startup.homepage_override.mstone": "36.0a1", "browser.startup.homepage_override.buildID": "20141022030202", "dom.mozApps.used": true, "extensions.lastAppVersion": "36.0a1", "media.gmp-gmpopenh264.lastUpdate": 1414067969, "media.gmp-gmpopenh264.version": "1.1", "media.gmp-manager.lastCheck": 1414067968, "network.cookie.prefsMigrated": true, "places.history.expiration.transient_current_max_pages": 104858, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.sanitize.migrateFx3Prefs": true }, "lockedPreferences": {}, "graphics": { "numTotalWindows": 2, "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "windowLayerManagerRemote": true, "numAcceleratedWindowsMessage": [ "blockedGfxCard" ], "adapterDescription": "RDPDD Chained DD", "adapterVendorID": "0x0000", "adapterDeviceID": "0x0000", "adapterSubsysID": "00000000", "adapterRAM": "Unknown", "adapterDrivers": "RDPDD", "driverVersion": "", "driverDate": "", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterSubsysID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "6.1.7601.17563", "direct2DEnabledMessage": [ "blockedGfxCard" ], "webglRendererMessage": [ "blockedGfxCard" ], "info": { "AzureCanvasBackend": "skia", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "cairo" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.7", "version": "4.10.7" }, "NSS": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" }, "NSSUTIL": { "minVersion": "3.17.2", "version": "3.17.2" }, "NSSSSL": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" }, "NSSSMIME": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "McAfee Security Scan Plus", "version": "1.0", "isActive": false, "id": "{e4f94d1e-2f53-401e-8885-681602c0ddd8}" } ], "experiments": [] }

Wszystkie odpowiedzi (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window