Hi jbossot,

I understand that you would like to lower the volume of notifications from messages received in your Firefox OS device.

You should be able to either:

• Lower the overall volume by using the volume buttons on your device.
• Change volume settings by going into Settings > Volume.
• Manage notifications by going into Settings > Notifications.

If you are still having issues, please reply to this message with the following information:

• What is the model of your phone?
• What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
• Please provide the exact steps to reproduce the issue you are encountering.
• How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

- Ralph

Thanks Ralph for your quick answer. In fact I use Firefox on my home computer (hp) with Windows Vista.

And I don't want to lower the overall volume by using the volume buttons on it. I don't have (on Firefox) any "Settings" choice.

This is why I asked for help!

Hi jbossot,

This question was entered in the Firefox OS category, so I assumed it was an issue with your Firefox OS mobile phone. I am moving this question to the Firefox category, since from what you mentioned, it appears that it's an issue with your Firefox Browser in your home computer.

Please reply with the following information:

• What is the message that you receive on your browser? Is it from an email provider? A messenger application? It's likely that you have to change the settings inside the settings of the specific provider.
• What is the version of your Firefox browser?
• How often do you encounter this issue?

We look forward to hear back from you.

Thanks,

- Ralph

jbossot,

That's not a normal feature in Firefox. Must be related to an add-on that you have installed.

Type about:support in the url bar and hit Enter. Use Copy text to clipboard, and post the list of Extensions to this forum.

Hereunder the results for about:support ... (sorry it's in french)

Paramètres de base de l'application

Nom: Firefox Version: 32.0.1 Agent utilisateur: Mozilla/5.0 (Windows NT 6.1; rv:32.0) Gecko/20100101 Firefox/32.0

Rapports de plantage des 3 derniers jours

Tous les rapports de plantage

Extensions

Nom: Skype Click to Call Version: 7.3.16540.9015 Activée: true ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Nom: avast! Online Security Version: 9.0.2021.112 Activée: false ID: wrc@avast.com

Nom: Logitech SetPoint Version: 6.5 Activée: false ID: {F003DA68-8256-4b37-A6C4-350FA04494DF}

Accélération graphique

Date du pilote: 10-4-2012 Description de la carte: Mobile Intel(R) 4 Series Express Chipset Family Direct2D activé: true DirectWrite activé: true (6.2.9200.16492) Fenêtres avec accélération graphique: 1/1 Direct3D 10 GPU #2 active: false ID du périphérique: 0x2a42 ID du vendeur: 0x8086 Pilotes de la carte: igdumdx32 igd10umd32 RAM de la carte: Unknown Rendu WebGL: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family Direct3D9Ex vs_3_0 ps_3_0) Version du pilote: 8.15.10.2869 windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Préférences modifiées importantes

browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20140911151253 browser.startup.homepage: https://webmail1.mail.aol.com/38815-111/aol-6/fr-fr/suite.aspx browser.startup.homepage_override.buildID: 20140911151253 browser.startup.homepage_override.mstone: 32.0.1 dom.mozApps.used: true extensions.lastAppVersion: 32.0.1 font.internaluseonly.changed: true gfx.direct3d.last_used_feature_level_idx: 1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1414264760 places.history.expiration.transient_current_max_pages: 51807 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1410686852

JavaScript

Ramasse-miettes incrémentiel: true

Accessibilité

Activée: false Empêcher l'accessibilité: 0

Versions des bibliothèques

NSPR Version minimale attendue: 4.10.6 Version utilisée: 4.10.6

NSS Version minimale attendue: 3.16.4 Basic ECC Version utilisée: 3.16.4 Basic ECC

NSSSMIME Version minimale attendue: 3.16.4 Basic ECC Version utilisée: 3.16.4 Basic ECC

NSSSSL Version minimale attendue: 3.16.4 Basic ECC Version utilisée: 3.16.4 Basic ECC

NSSUTIL Version minimale attendue: 3.16.4 Version utilisée: 3.16.4

Fonctionnalités expérimentales