Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Uable to install or recognise Java Runtime Environment

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 10 wyświetleń
  • Ostatnia odpowiedź od the-edmeister

knutdarre
knutdarre
more options

I have version 33.1 and the Java Platform SE 8 U25 11.25.2.18 Plug in 11.25.2 for Mozilla browsers plug-in (set to always open). When trying to access the Bank-ID system, the web page requests I install a plug-in called "Java Runtime Environment". By clicking, a new popup opens whith this option already checked and ready for install. When clicking "Next", I am told that the program couldn't be installed and that it is "unavailable", and a new button invites a "manual install", when clicking this, a new browser window opens on this address. https://support.mozilla.org/en-US/kb/use-java-plugin-to-view-interactive-content

I can't find the solution here, my MS-explorer works fine with the Java-version I have. I would post a screen-shot, but don't see how it can be done with this support interface.

I have version 33.1 and the Java Platform SE 8 U25 11.25.2.18 Plug in 11.25.2 for Mozilla browsers plug-in (set to always open). When trying to access the Bank-ID system, the web page requests I install a plug-in called "Java Runtime Environment". By clicking, a new popup opens whith this option already checked and ready for install. When clicking "Next", I am told that the program couldn't be installed and that it is "unavailable", and a new button invites a "manual install", when clicking this, a new browser window opens on this address. https://support.mozilla.org/en-US/kb/use-java-plugin-to-view-interactive-content I can't find the solution here, my MS-explorer works fine with the Java-version I have. I would post a screen-shot, but don't see how it can be done with this support interface.

Wszystkie odpowiedzi (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem 

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.