Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

MP4 Video is not playing in Firefox 35.0.1

  • 8 odpowiedzi
  • 11 osób ma ten problem
  • 10 wyświetleń
  • Ostatnia odpowiedź od FredMcD

more options

Some of my MP4 videos are not playing in Firefox. They worked fine last week. Now I get the "Video can't be played because the file is corrupt" message. The video works fine in IE, Chrome, Opera, Safari

Some of my MP4 videos are not playing in Firefox. They worked fine last week. Now I get the "Video can't be played because the file is corrupt" message. The video works fine in IE, Chrome, Opera, Safari

Wybrane rozwiązanie

I'm using Firefox with 4 profiles. One of them had problem to work mp4. When I open mp4 http://www.quirksmode.org/html5/videos/big_buck_bunny.mp4 it says "Video can't be played because the file is corrupted.".

After I compare prefs.js files of both profiles I saw that "media.windows-media-foundation.enabled" was false. I opened about:config and reset "media.windows-media-foundation.enabled". After restarting Firefox http://www.quirksmode.org/html5/videos/big_buck_bunny.mp4 has been working perfectly.

Przeczytaj tę odpowiedź w całym kontekście 👍 1

Wszystkie odpowiedzi (8)

more options
more options
more options

No problems here with both those MP4 files in the built-in HTML5 media player.

Make sure that your security software isn't causing this problem. Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

I see that sudogo has created a new thread, so lets continue there.

Zmodyfikowany przez cor-el w dniu

more options

I'm able to reproduce the issue with the MP4 gdws1_15.mp4. See bug https://bugzilla.mozilla.org/show_bug.cgi?id=1133504

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Read the bug report, it's a bug in Firefox and it will be fixed in FF37+.

more options

Wybrane rozwiązanie

I'm using Firefox with 4 profiles. One of them had problem to work mp4. When I open mp4 http://www.quirksmode.org/html5/videos/big_buck_bunny.mp4 it says "Video can't be played because the file is corrupted.".

After I compare prefs.js files of both profiles I saw that "media.windows-media-foundation.enabled" was false. I opened about:config and reset "media.windows-media-foundation.enabled". After restarting Firefox http://www.quirksmode.org/html5/videos/big_buck_bunny.mp4 has been working perfectly.

more options

Good to hear, Well Done.