Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

How do I install a new copy of Thunderbird, without my old accounts?

  • 1 odpowiedź
  • 2 osoby mają ten problem
  • 3 wyświetlenia
  • Ostatnia odpowiedź od Zenos

more options

I messed up Thunderbird by trying to change my e-mail account from a POP account to an IMAP account. I now have 2 accounts with the same name and I can't get rid of one; when I click on the settings Thunderbird says "an account with this name already exists, please enter a new name". I don't know which account is POP or IMAP. I tried uninstalling Thunderbird and reinstalling it but it comes up with all my old accounts. I have backed up my e-mails on Mozbackup so I don't think I will lose any e-mails. Is there a way of installing Thunderbird without all my old accounts?

I messed up Thunderbird by trying to change my e-mail account from a POP account to an IMAP account. I now have 2 accounts with the same name and I can't get rid of one; when I click on the settings Thunderbird says "an account with this name already exists, please enter a new name". I don't know which account is POP or IMAP. I tried uninstalling Thunderbird and reinstalling it but it comes up with all my old accounts. I have backed up my e-mails on Mozbackup so I don't think I will lose any e-mails. Is there a way of installing Thunderbird without all my old accounts?

Wszystkie odpowiedzi (1)

more options

Delete (or preferably move or rename) your old profile.

https://support.mozilla.org/en-US/kb/profiles-tb