Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

in the latest version of Thunderbird, when trying to attach a file to email it freezes;

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od oanadrew

oanadrew
oanadrew
more options

version 38.1.0 I am trying to attach mostly PDFs to emails and the whole screen freezes. nothing works then, just the old CTRL-ALT-DEL. I tell it to close just the message window, but instead, closes Thunderbird entirely. it is very frustrating, I think I am going to find the previous version so I can work. this problem is going on since Thunderbird automatically updated a few days ago.

version 38.1.0 I am trying to attach mostly PDFs to emails and the whole screen freezes. nothing works then, just the old CTRL-ALT-DEL. I tell it to close just the message window, but instead, closes Thunderbird entirely. it is very frustrating, I think I am going to find the previous version so I can work. this problem is going on since Thunderbird automatically updated a few days ago.

Wszystkie odpowiedzi (2)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

oanadrew
oanadrew Zadający pytanie
more options

AVG Whatever it was, it seems to have been fixed. I started by uninstalling the current version (the latest) of Thunderbird, I ran all the diagnostic tests for the PC hardware and software, ran a full virus scan, defrag my disk, all I could think of, and restarted the computer. I looked up on the Internet which version of Thunderbird seemed to have better consumer feedback and installed that one. I think the latest update of Thunderbird has something to do with it.