Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

WHY DOES THUNDERBIRD ONLY DOWNLOADS 4 MESSAGES AT A TIME FROM MY GMAIL ACCOUNT EVEN AFTER COMPACT IS DONE?

  • 2 odpowiedzi
  • 2 osoby mają ten problem
  • 5 wyświetleń
  • Ostatnia odpowiedź od victarcalcat

victarcalcat
victarcalcat
more options

I download my gmail emails using thunderbird. When one clicks "Get Messages" or "get all new messages" only 3 or 4 emails download at a time. So if I have not opened thunderbird in 5 days, the 100 or so emails I received will download 3 or 4 at a time is I click " Get messages" and not all the messages as is to be expected.

Server is set to check new messages every 30 minutes.

In my research on the issue Ive seen suggestions of compacting folders. I compact folders all the time and that has not fixed it.

There was a suggestion to backup my inbox, then delete a certail file (forget the name now) which recreated itself after reopening. That has not fixed the problem either.

Please help!!

Kindest regards Victor

I download my gmail emails using thunderbird. When one clicks "Get Messages" or "get all new messages" only 3 or 4 emails download at a time. So if I have not opened thunderbird in 5 days, the 100 or so emails I received will download 3 or 4 at a time is I click " Get messages" and not all the messages as is to be expected. Server is set to check new messages every 30 minutes. In my research on the issue Ive seen suggestions of compacting folders. I compact folders all the time and that has not fixed it. There was a suggestion to backup my inbox, then delete a certail file (forget the name now) which recreated itself after reopening. That has not fixed the problem either. Please help!! Kindest regards Victor

Wszystkie odpowiedzi (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Are you on Windows 10?

And are you on Thunderbird 38.2.0? If not, please update and tell us the results.

If you are on version 38.2.0 and see the problem, please start Windows in safe mode and tell us the results.

victarcalcat
victarcalcat Zadający pytanie
more options

Thank you Wayne for getting back to me.

I am on version 38.2.0, Windows 7 Home basic.

I restarted in Safe Mode and still 2 - 4 messages max at a time. (I tried about 4 times)

Please advise further​

Thank you Victor