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Thunderbird opens quickly but just freezes for about 3 mins. Then all seems to work. Any ideas? Regards Richard

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Hi, I am running Thunderbird on Windows 10. Its the latest version. When I open my mailbox (Thinderbird) it opens reasonably quickly showing my inbox and all local folders. But it just sits there frozen for about 3-4 minutes. Then it starts working and works fairly quickly. I have not made changes that I am aware of that would cause this. I am using BTinternet.com and if I access my mail through the BT login over the web via Firefox my mailbox is there very quickly and working but I cannot see my local mail folders, which I never have, hence using Thunderbird which I like. Any advice would be most gratefully received. Best Regards Richard

Hi, I am running Thunderbird on Windows 10. Its the latest version. When I open my mailbox (Thinderbird) it opens reasonably quickly showing my inbox and all local folders. But it just sits there frozen for about 3-4 minutes. Then it starts working and works fairly quickly. I have not made changes that I am aware of that would cause this. I am using BTinternet.com and if I access my mail through the BT login over the web via Firefox my mailbox is there very quickly and working but I cannot see my local mail folders, which I never have, hence using Thunderbird which I like. Any advice would be most gratefully received. Best Regards Richard

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Richarh said

What has made a difference is disabling all add ons...It fires up really quick now but when I look at the Error console I see quite a few errors.

That's surprising, considering that starting Thunderbird in safe mode should disable ALL addons, and more.

What addons have you disabled?

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Hi Wayne, I tried this but its still the same. One thing I have seen under Tools>Error Console its lots of errors/warnings and messages as follows: 1) Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'. 2)Could not read chrome manifest 'jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D.xpi!/chrome.manifest'. 3)While creating services from category 'profile-after-change', could not create service for entry 'Sapi Speech Synth', contract ID '@mozilla.org/synthsapi;1' 4)Timestamp: 01/09/2016 18:22:36 Warning: Unknown property 'grid-auto-columns'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 175, Column: 19 Source Code:

 grid-auto-columns: inherit;

5)Timestamp: 01/09/2016 18:22:36 Warning: Unknown property 'grid-auto-rows'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 176, Column: 16 Source Code:

 grid-auto-rows: inherit;

6)Timestamp: 01/09/2016 18:22:36 Warning: Unknown property 'grid-template-rows'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 182, Column: 20 Source Code:

 grid-template-rows: inherit;

7)Timestamp: 01/09/2016 18:22:38 Warning: Use of Mutation Events is deprecated. Use MutationObserver instead. Source File: chrome://calendar/content/widgets/calendar-widgets.xml Line: 495 8)Timestamp: 01/09/2016 18:25:17 Warning: Unknown property 'mso-table-lspace'. Declaration dropped. Source File: imap://richardhill135%40btinternet%2Ecom@mail.btinternet.com:993/fetch%3EUID%3E/INBOX%3E38461 Line: 0, Column: 42 Source Code: border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt; background:#eaeff2; line-height:100%; margin:0; padding:0; width:100% 9)Timestamp: 01/09/2016 18:25:17 Warning: Unknown property 'mso-table-rspace'. Declaration dropped. Source File: imap://richardhill135%40btinternet%2Ecom@mail.btinternet.com:993/fetch%3EUID%3E/INBOX%3E38461 Line: 0, Column: 64 Source Code: border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt; background:#eaeff2; line-height:100%; margin:0; padding:0; width:100%

And theres more... Regards Richard

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Hi Wayne, Did as you suggested but did not solve. What has made a difference is disabling all add ons...It fires up really quick now but when I look at the Error console I see quite a few errors. That said TB seems to fire up ok now so I'll just see how it goes. Thanks for your help. Regards Richard

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Wybrane rozwiązanie

Richarh said

What has made a difference is disabling all add ons...It fires up really quick now but when I look at the Error console I see quite a few errors.

That's surprising, considering that starting Thunderbird in safe mode should disable ALL addons, and more.

What addons have you disabled?

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One that popped up was Lightning....? Not sure about others...I'm not very computer literate I'm afraid...

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They are all listed at Help | Troubleshooting