Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Firefox crashes

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od FredMcD

saptarshi
saptarshi
more options

Crash ID: bp-2a1d7620-321a-482c-aa4a-a3dc32161024

It doesn't even start. I tried installing it afresh for about five times now, even after removing the hidden leftover Mozilla Firefox folders and files. Yet, it continues to crash at startup and doesn't open at all. Firefox has always been my favourite, it would be a pity if I weren't able to use it. Thanks in advance.

Crash ID: bp-2a1d7620-321a-482c-aa4a-a3dc32161024 It doesn't even start. I tried installing it afresh for about five times now, even after removing the hidden leftover Mozilla Firefox folders and files. Yet, it continues to crash at startup and doesn't open at all. Firefox has always been my favourite, it would be a pity if I weren't able to use it. Thanks in advance.

Wszystkie odpowiedzi (2)

philipp
philipp
  • Moderator
more options

hi, unfortunately this is an empty report and doesn't contain any clues to what may have caused this crashing.

just a guess into the blue: next to the security software already in place, please run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?