Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Background color of all of my charts just changed. Many dashboard pages affected.

  • 4 odpowiedzi
  • 2 osoby mają ten problem
  • 11 wyświetleń
  • Ostatnia odpowiedź od FredMcD

more options

I build dashboards in Oracle OBIEE 11G. There are many pages and reports that include charts. The background on every chart just turned from white to a medium-dark grey in Firefox, rendering them unreadable. This did not occur in Chrome or IE. Even if I do adjust the chart color settings from "default" to white, a grey frame remains.

I build dashboards in Oracle OBIEE 11G. There are many pages and reports that include charts. The background on every chart just turned from white to a medium-dark grey in Firefox, rendering them unreadable. This did not occur in Chrome or IE. Even if I do adjust the chart color settings from "default" to white, a grey frame remains.

Wybrane rozwiązanie

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Przeczytaj tę odpowiedź w całym kontekście 👍 1

Wszystkie odpowiedzi (4)

more options

These charts are rendered in Adobe Flash 23.0.0.205

more options

Wybrane rozwiązanie

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

This fixed it! Thanks. Now I just have to share it with 300 users.

more options

Glad to help. Safe Surfing.

If it does come back, please post a new question.