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Where does a email go when I accidentally press the right hand key on my mouse?

  • 7 odpowiedzi
  • 1 osoba ma ten problem
  • 6 wyświetleń
  • Ostatnia odpowiedź od Greyhoundwalker

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I am using a standard mouse with two buttons at the top. I move emails into separate folders so I can find them again, by grabbing with the left button, but sometimes my other finger touches the right button and the email disappears. I then cannot find where the important email has gone. Help.

I am using a standard mouse with two buttons at the top. I move emails into separate folders so I can find them again, by grabbing with the left button, but sometimes my other finger touches the right button and the email disappears. I then cannot find where the important email has gone. Help.

Wybrane rozwiązanie

To diagnose problems with Thunderbird, try the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
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Wszystkie odpowiedzi (7)

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The right button should just produce a normal pop-up or "context" menu. It shouldn't directly do anything to the messages.

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No pop-up or "context" menu (not sure what this is) appears, The email totally disappears, it is not any where that I can find.

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I forgot to say thank you for responding. This situation has just gotten so frustrating that I finally decided to ask for help.

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Wybrane rozwiązanie

To diagnose problems with Thunderbird, try the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
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Thank you. I disabled all add-ons, I did not know I had any. Everything seems to work fine now. I still wonder where the missing emails went, but I just right clicked on a test email and the response was what Zenos predicted and the email did not disappear.

Problem solved.

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If you do the re-enabling process until you work out what caused it, then we might be able to postulate where they went.

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Since I did not know I had any add-ons, I have no idea what to re-enable. For the "lost " emails, I found other ways to get the information and send it to myself. At this point at least I am very happy, and no longer frustrated.

If I see a hint at adding an add-on, I'll test the right button and if it disappears my email again, I'll disable the add-on.

Thanks again, Matt.