Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Gmail address switched to shorter domain, and can't click in Gmail's oauth screen in Thunderbird

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od mikesway

more options

My company uses the Gsuite for business service. Our domain recently changed from "longdomain.com" to "long.com". Last week our email address was switched to use the new shorter domain. The password for gmail remains the same, but Thunderbird now shows a "Sign in to continue to Mozilla Thunderbird Email". Unfortunately I can't click on the Next button to enter my password. In fact, all the links on this screen can't be clicked.

It seems I'm having a similar issue as https://support.mozilla.org/en-US/questions/1157498. I've tried manually updating the username in Thunderbird's password screen to no effect.

I now can't access my email account via Thunderbird. Is there any workaround for this? It appears to be a known bug. https://bugzilla.mozilla.org/show_bug.cgi?id=1360276

My company uses the Gsuite for business service. Our domain recently changed from "longdomain.com" to "long.com". Last week our email address was switched to use the new shorter domain. The password for gmail remains the same, but Thunderbird now shows a "Sign in to continue to Mozilla Thunderbird Email". Unfortunately I can't click on the Next button to enter my password. In fact, all the links on this screen can't be clicked. It seems I'm having a similar issue as https://support.mozilla.org/en-US/questions/1157498. I've tried manually updating the username in Thunderbird's password screen to no effect. I now can't access my email account via Thunderbird. Is there any workaround for this? It appears to be a known bug. https://bugzilla.mozilla.org/show_bug.cgi?id=1360276

Wybrane rozwiązanie

I just updated to 52.3.0 (on Mac) and that's solved the problem. I was able to log in once again.

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (2)

more options

What version of Thunderbird are you running?

more options

Wybrane rozwiązanie

I just updated to 52.3.0 (on Mac) and that's solved the problem. I was able to log in once again.