Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Firefox can't print

  • 5 odpowiedzi
  • 2 osoby mają ten problem
  • 8 wyświetleń
  • Ostatnia odpowiedź od Lame_Duck

Lame_Duck
Lame_Duck
more options

Whenever I try to print, my printer warms up but nothing is printed. I don't get any error messages, it happens regardless of what site I'm trying to print from and I don't have any problems printing from Internet Explorer or any other program. I've been through the troubleshooting suggestions at https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox to no avail.

Update: I did some more diagnosing and the problem seems slightly different than it initially seemed; "printing" to Microsoft XPS Document Writer results in a blank document, which, again, doesn't happen with Internet Explorer, so I enabled printing of blank pages in the printer properties and now trying to print from Firefox results in an empty page being "printed".

Whenever I try to print, my printer warms up but nothing is printed. I don't get any error messages, it happens regardless of what site I'm trying to print from and I don't have any problems printing from Internet Explorer or any other program. I've been through the troubleshooting suggestions at https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox to no avail. Update: I did some more diagnosing and the problem seems slightly different than it initially seemed; "printing" to Microsoft XPS Document Writer results in a blank document, which, again, doesn't happen with Internet Explorer, so I enabled printing of blank pages in the printer properties and now trying to print from Firefox results in an empty page being "printed".

Zmodyfikowany przez Lame_Duck w dniu

Wybrane rozwiązanie

Well, not exactly an ideal solution but refreshing Firefox resolved the problem. For anyone else having the same issue: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (5)

Zombieslayer57
Zombieslayer57
more options

Are you sure that it is the web browser and not the printer? That sounds like a printer problem like it might be out of ink, or it is broken.

Lame_Duck
Lame_Duck Zadający pytanie
more options

Yes, I'm quite sure; as I said, I'm able to print from other programs without any problem.

Shadow110
Shadow110
more options

See if useful : http://kb.mozillazine.org/Problems_printing_web_pages

Please let us know if this solved your issue or if need further assistance.

Lame_Duck
Lame_Duck Zadający pytanie
more options

Pkshadow said

See if useful : http://kb.mozillazine.org/Problems_printing_web_pages Please let us know if this solved your issue or if need further assistance.

No, none of that helped.

I did some more diagnosing, however, and the problem seems slightly different than it initially seemed; "printing" to Microsoft XPS Document Writer results in a blank document, which, again, doesn't happen with Internet Explorer, so I enabled printing of blank pages in the printer properties and now trying to print from Firefox results in an empty page being "printed".

Lame_Duck
Lame_Duck Zadający pytanie
more options

Wybrane rozwiązanie

Well, not exactly an ideal solution but refreshing Firefox resolved the problem. For anyone else having the same issue: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings