Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

Audio issue with 6 channel selection

  • 3 odpowiedzi
  • 1 osoba ma ten problem
  • 3 wyświetlenia
  • Ostatnia odpowiedź od JBR_02

JBR_02
JBR_02
more options

Hello,

I have an audio problem with FF. Version is 60.0.1 , 64bit. Setup Win 7x64, xonar dgx sound card. This is a recent issue, from 60.0 I think.

On some youtube/twitter videos I only get sound in the left speaker if I select the 6 channel option. The selected output is headphones, but the card allows me to select from 2 to 8 input channels (which I use for 5.1/7.1 sources with dolby headphone (virtualization). If I select the 2 channel option then it works fine. I have tried it both with IE 11 and Opera and the sound is fine when 6 channel is selected. I have tried disabling all the addons, same issue.

Below are 2 links of videos in which the problem manifests itself (the subject of the videos is not relevant, they are just an example): https://www.youtube.com/watch?v=o9HdFgmsNos https://twitter.com/taylorswift13/status/969342733088444417

2 links of videos that work fine with 6 channel enabled: https://www.youtube.com/watch?v=hTvJoYnpeRQ https://twitter.com/taylorswift13/status/905811133210210310

Thanks.

Hello, I have an audio problem with FF. Version is 60.0.1 , 64bit. Setup Win 7x64, xonar dgx sound card. This is a recent issue, from 60.0 I think. On some youtube/twitter videos I only get sound in the left speaker if I select the 6 channel option. The selected output is headphones, but the card allows me to select from 2 to 8 input channels (which I use for 5.1/7.1 sources with dolby headphone (virtualization). If I select the 2 channel option then it works fine. I have tried it both with IE 11 and Opera and the sound is fine when 6 channel is selected. I have tried disabling all the addons, same issue. Below are 2 links of videos in which the problem manifests itself (the subject of the videos is not relevant, they are just an example): https://www.youtube.com/watch?v=o9HdFgmsNos https://twitter.com/taylorswift13/status/969342733088444417 2 links of videos that work fine with 6 channel enabled: https://www.youtube.com/watch?v=hTvJoYnpeRQ https://twitter.com/taylorswift13/status/905811133210210310 Thanks.

Wybrane rozwiązanie

This issue has bbeen resolved with the 61.0 x64 update. Thank you.

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (3)

JBR_02
JBR_02 Zadający pytanie
more options

Wybrane rozwiązanie

This issue has bbeen resolved with the 61.0 x64 update. Thank you.

Shadow110
Shadow110
more options

Hi, glad to hear it. Looks like you were not answered, sorry about that. Did you get your other question resolved ? https://support.mozilla.org/en-US/questions/1218755


Please mark your answer as the Solution to the issue for this question.

JBR_02
JBR_02 Zadający pytanie
more options

The other issue is still pending. I'm not sure if it's Youtube's settings or some setting in the browser.