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Opened Thunderbird today to find all my email accounts missing

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  • 1 osoba ma ten problem
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  • Ostatnia odpowiedź od user01229325

Fin301
Fin301
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When I opened Thurnderbird today all my email accounts were missing. Please see image to see what I am seeing when I start the program.

I have had a look at my profile folder and all my email still seem to be in there. I have no idea how to link my profile folder back to the Thunderbird program.

Any help fixing this problem will be appreciated.

I am using Windows 10 with Thunderbird 52.9.1

Thanks

When I opened Thurnderbird today all my email accounts were missing. Please see image to see what I am seeing when I start the program. I have had a look at my profile folder and all my email still seem to be in there. I have no idea how to link my profile folder back to the Thunderbird program. Any help fixing this problem will be appreciated. I am using Windows 10 with Thunderbird 52.9.1 Thanks

Wszystkie odpowiedzi (3)

user01229325
user01229325
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Is your Folder Pane down the left side missing? Go to Options-Layout and turn the older Pane back on.

If that is not the issue post a screen shot of what your screen looks like.

Zmodyfikowany przez user01229325 w dniu

Fin301
Fin301 Zadający pytanie
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Thanks for the reply. I will have a look at this when I get back to my laptop. As far as I remember there was nothing there. Its was as if I had just download Thunderbird and it was asking to add accounts.

user01229325
user01229325
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Thunderbird does have a history of losing track of your profile. This article describes it and how to fix. http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared