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When I use backspace to correct spelling errors in an email, the person I'm sending email to gets upside down question marks and other characters in the place

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Sending email to friend and I backspace to correct a spelling error. To my friend I sent the email to, he gets an upside down ? mark and other characters in the spot where I used a backspace. Is there a way to correct that? Here is an example copy/pasted here: (and asked if she had heard anything about David.��)

Sending email to friend and I backspace to correct a spelling error. To my friend I sent the email to, he gets an upside down ? mark and other characters in the spot where I used a backspace. Is there a way to correct that? Here is an example copy/pasted here: (and asked if she had heard anything about David.��)

Wybrane rozwiązanie

Sadly some US ISP's like AT&T and Bellsouth have started *corrupting* their customers' e-mail. If the you send using Encoding windows-1252 and includes for example special punctuation characters or a non-break space xA0, the ISP doesn't correctly interpret the the message as windows-1252 but as UTF-8. In UTF-8, xA0 is not valid and gets replaced by the so-called replacement character, � (0xEF 0xBF 0xBD).

Since the e-mail is still windows-1252 encoded, the recipient's client displays �.


Workarounds:

Set preference mail.strictly_mime to true.


Try this: 'Menu icon' > 'Options' > 'Display' > 'Formatting' tab click on 'Advanced' button

Set Unicode on both Outgoing and Incoming Check box "When possible, use the default text encoding in replies" click on OK

report back on : what text encoding you are using for incoming and outgoing mail. Was the checkbox When possible, use the default text encoding in replies" selected or not?

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Wybrane rozwiązanie

Sadly some US ISP's like AT&T and Bellsouth have started *corrupting* their customers' e-mail. If the you send using Encoding windows-1252 and includes for example special punctuation characters or a non-break space xA0, the ISP doesn't correctly interpret the the message as windows-1252 but as UTF-8. In UTF-8, xA0 is not valid and gets replaced by the so-called replacement character, � (0xEF 0xBF 0xBD).

Since the e-mail is still windows-1252 encoded, the recipient's client displays �.


Workarounds:

Set preference mail.strictly_mime to true.


Try this: 'Menu icon' > 'Options' > 'Display' > 'Formatting' tab click on 'Advanced' button

Set Unicode on both Outgoing and Incoming Check box "When possible, use the default text encoding in replies" click on OK

report back on : what text encoding you are using for incoming and outgoing mail. Was the checkbox When possible, use the default text encoding in replies" selected or not?

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Wow! I just tested it and your solution(s) worked! Thank you very much! NO, the checkbox "when possible, ue the default text encoding in replies" was not checked. I then checked it.

I'm not sure where the "preference mail.strictly_mime is to set it to true, but doesn't matter..the other solutions fixed it! Thanks!!

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this is really strange now! something has happened to change things. My settings are still the same and the upside down ? marks have gone away but for each time I use the backspace key, the ? becomes 2 question marks right side up (??) where I used the backspace key.

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Applied the fix but now ? comes back right side up. What does mail.strictly_mime to true mean? and how to I do that?

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  • Menu icon > Options > Advanced > 'General' tab
  • click on 'Config Editor' button
  • In search type: mime
  • This line: 'mail.strictly_mime'
  • double click on the line to toggle the Value 'false' to a 'True'
  • close window - top right X
  • click on 'OK'
  • Restart Thunderbird.

Zmodyfikowany przez Toad-Hall w dniu

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My menu doesn't exactly look the same as you listed above, for example I was looking for a "search" but finally figured out that it was "config" and then type in "mime", etc., etc. Thank you so much! I would not have ever figured out how to get to this point without this last bit of information. I tested it after I did the fix and now it does work completely!

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You were correct - my mistake - I've updated the answer I gave, so if someone else locates it they will not be confused.